The tickets have no names on them, so how are they shared out?

When no name appears on a ticket, it stays “to assign”. You choose who gets which ticket in one tap. After that, each person only shows the code they were given.

Can I send a ticket to someone who does not have the app?

Yes. “Send this ticket” creates a link that is valid for seven days: the person opens a page with the code to scan and the original file, with nothing to install.

What if the ticketing company requires its own app?

Some venues use tickets with a rotating code, which only work inside the seller's app. In that case, use the ticket transfer offered by that ticketing company. For every ticket with a fixed code (PDF, email), the method described here works.

Concert or festival tickets for a group: make sure everyone has theirs at the door

Did you buy all the tickets? Here is how to give each friend their own before doors open, even when the network is overloaded at the venue.

Outside a concert hall or at a festival gate, the mobile network collapses at the worst possible moment: thousands of people open their inbox at once to find a PDF. If you are the one who bought all the tickets, you are the one everybody is waiting for.

The classic trap

One PDF, six QR codes, and a group that turns up in dribs and drabs. Two risks: someone is stuck outside because you already went in with their ticket, or the same code gets shown twice and is refused.

The rule: one ticket, one person, one phone, sorted before anyone leaves home.

Before the event

Add the tickets to a Travel Wallet trip: forward the email from the ticketing company, or import the PDF. Each seat becomes a separate ticket, with its section, row and number.
Add your friends to the trip and assign a ticket to each of them.
Share the invite link. Those who join the trip get their ticket on their phone. For the others, send the ticket by link.

At the venue

The ticket opens offline, full screen, with brightness pushed to maximum so the reader picks it up on the first try. The door opening time and the entrance to use are shown on the ticket when they appear on the booking.

Those who prefer can add their ticket to Apple Wallet or Google Wallet.

For a festival lasting several days

Put everything in the same trip: the journey, the festival pass, the campsite or accommodation, the shuttle. The plan is laid out day by day, and a reminder goes out before each departure.

In short

Share out the tickets the day before, not in the queue.
Check that each friend can actually see their ticket on their phone.
Keep a copy of every ticket on yours: you are the buyer, so you are the one people will come to if something goes wrong.