When the carrier gives you an “Add to Apple Wallet” or “Save to Google Wallet” button, life is easy. The trouble is every other ticket: the PDF that arrived by email, the concert ticket, the regional train ticket, the booking a friend paid for.
Why it is worth doing
A pass in Wallet opens with a double press, with no digging through your inbox, and it stays available with no signal. On iPhone, it comes up by itself on the lock screen as departure gets close.
What Wallet will not take directly
Neither Apple Wallet nor Google Wallet can open a PDF. They expect a pass file, built by whoever issued the ticket. If the issuer does not provide one, you need an app that generates it from the code on the ticket.
How to do it with Travel Wallet
- Add the ticket: forward the booking email, import the PDF, take a photo or scan the paper copy.
- The app reads the code (QR, Aztec, PDF417, barcode), the date, the route and the seat.
- Open the ticket and tap “Add to Apple Wallet” or “Add to Google Wallet”.
The pass carries the same code as the original, along with the route, the time, the coach and the seat when they appear on the ticket. Passes exist in the app’s 17 languages and follow the language of your phone.
What to check before you leave
- The code scans: open the pass and compare it with the original ticket. They must be identical.
- One ticket per traveler: in a group, everyone adds their own pass on their own phone. Sorting by name keeps you from swapping seats by mistake.
- The original ticket stays within reach: it is kept in the app and can be opened offline.
And without an app?
Start with the confirmation email and your account on the seller’s website: the Wallet button sometimes hides at the bottom of the page. Nearly all major airlines and rail operators offer it in their own app. The method above is for everything else.